Tour Guides and Escorts
DEFINITION: Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
- WORK ACTIVITIES
- WORK CONTEXT
- WORK VALUES
01) Escorts group on city and establishment tours, describes points of interest, and responds to questions.
02) Drives motor vehicle to transport visitors to establishments and tour site locations.
03) Provides directions and other pertinent information to visitors.
04) Distributes brochures, conveys background information, and explains establishment processes and operations at tour site.
05) Monitors visitors’ activities and cautions visitors not complying with establishment regulations.
06) Greets and registers visitors and issues identification badges and safety devices.
07) Assumes responsibility for safety of group.
08) Plans rest stops and refreshment items.
09) Speaks foreign language to communicate with foreign visitors.
10) Solicits tour patronage and collects fees and tickets from group members.
11) Carries equipment, luggage, or sample cases for visitors and provides errand service.
12) Performs clerical duties, such as filing, typing, operating switchboard, and delivery and collection of mail and messages.
13) Monitors facilities and notifies establishment personnel of need for maintenance.
Knowledge elements are listed by importance.
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