17 PRESENTATION OF A COUNTRY TOUR
The expression “countryside tour” is used to mean a tour made by individual or group travelers, accompanied by a tourist guide, to an area consisting of open spaces characterized by villages scattered among green fields, gardens, plantations, fruit farms or dense forests.
The tourist guide accompanying a countryside tour must remember that many visitors come from towns and cities and have had little previous contact with rural areas. Many will not have visited a tropical country before. Therefore the commentary must accurately describe the plants and the trees, especially the ones used as traditional food or for constructions; also the animals and the way of life of the people of the area .The tour will then be memorable, informative and enjoyable.
Subject of Commentary in presenting a Country Tour
The tourist guide, in presenting a country area, should follow a logical plan. First of all, he should study the basic units of the rural area.
These are:
Names: Names of area, village, mountains, etc.
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Locations: Define region and surrounding regions.
Geography: Identify physical characteristics: Gardens, Cash crop Plantations, mountains, beaches, volcanoes, lakes, rivers, etc.
Natural History: History of the land itself, e.g. volcanic eruptions, river erosion, etc.
Population: Types of people living in the area.
Activities and daily life. History of previous settlers.
Settlements: Village areas. History of the settlement.
Human History: People and the land they occupy and the changes, which occur.
Village Life: Everyday life and important events in the village.
Traditional Costumes: Types of local traditional dress and times they are worn.
Architecture: Styles and uses of firm and village buildings.
Religion: Beliefs, ceremonies, festivals, etc.
Describe any customs or laws of the villagers.
Taboos: The visitor must be told of anything, which may offend the inhabitants of the area.
Flora: The type of plants native to the area.
Fauna: The type of animals native to the area.
Agriculture: The life of the cultivators, use of the land. What crops are grown, etc?
Home Industries: Village industries, hand weaving, pottery making, etc.
Markets: Markets where farmers and others sell or exchange their produce.
Tourists on a village tour
- Before leaving Departure Point
The arrangements the tourist guide has to carry out before leaving the departure point for a country tour are the same as those for a city tour,
- During the Tour
- Remember that the commentary must be continuous and relevant to what is seen.
- Allow some time in which to take photographs.
- Inform participants who wish to take photographs how much time they have to do so.
- Give concise description of the various ceremonies and festivities, marriages, etc, taking place in the villages.
- Explain local house building styles.
- Explain local dress used on special occasions or in particular regions.
- Indicate the kind of behavior not tolerated by villages
- Draw attention to and speak about the flora.
- Give information about farming.
- Describe and speak about the fauna (domestic animals, birds, mammals, etc).
- Stop at the restaurants or place arranged in the itinerary for lunch when on a full day tour.
- Stop for refreshments and for other needs.
- Remind participants before entering a place such as restaurant etc, about the amount of time to be spent there.
- Help participants into and out of the vehicle.
- Ending the Tour
- Escort participants to their departure point.
- Point out the main points of interest along the route.
- Thank participants.
- Say goodbye to participants.
- Make sure those participants have not left anything in the vehicle.
- Help participants descend from vehicle.
The last three days of the trip has been wonderful. I will come back with my family.
Goodbye!
18 EMERGENCY PROCEDURES
In case of a flat tyre, or any other minor breakdown, which will stop the tour vehicle for some time, the tourist guide should, very politely, ask his participants to be patient and make every effort to distract them from the delay.
If a breakdown occurs near a cave or restaurant, the tourist guide could suggest that the participants wait there while repairs are made, taking refreshment at their own expense. Otherwise, find a shady /dry spot for them to wait in.
In the case of participants being injured in a serious accident, immediate care must be taken of injuries, using first aids, if necessary and if available.
An ambulance must be called immediately and the police must be contacted. Injured participants must be convoyed to the nearest hospital without delay. This type of emergency must be reported to the tour operator at the earliest possible moment.
Participants who escape injury in an accident should be transported to the nearest hotel or restaurant where they can be easily found by the agents for the tour operator and taken care of.
Remember: Careful designing and planning of tours can avoid many accidents. If an accident does occur, make sure that you find out exactly what happened so that you can prevent it happening again.
19 SECONDARY TASKS OF THE TOURIST GUIDE
Among the tasks the tourist guide has to perform, there are some, which are considered secondary. These secondary tasks are not concerned with the commentary or actual presentation:
- The meeting at the arrival or departure point of individual or group travelers and acting as a reception agent.
- The transfer of individual or group travelers from / to arrival or departure points, acting as reception agents.
- The escort of tourist groups during a full package tour, acting as tour manager/ tour director.
These secondary tasks must be performed with appropriate professional skills, to ensure the best possible services to customers at all times.
Tasks of Tourist Guide acting as Reception Agent At the Operator‘s Office:
Obtain:
1 The name(s) of individual traveler(s) or group(s).
2 Particulars of the transport company.
3 Flight numbers.
4 Originating point(s) and destination(s).
5 Arrival and departure time.
6 Address of meeting places.
7 Amount of money needed to pay porter age, if any.
8 Special instructions (invalid passenger, etc).
9 Last minute change of plan.
Meeting passengers at Arrival or Departure points:
1 Arrive in good time at point where assistance or transfer should start.
2 Locate the booked vehicle (s) where the transfer is required.
3 Meet the driver(s).
4 Inspect vehicle(s) making sure that it (they) is (are) in good condition.
5 Place on the windshield of the vehicle a travel agency poster and number if necessary.
6 Check if there is a delay involving outgoing or incoming transport (When expected means of transport is delayed the hotel should be informed, especially when a group is expected for lunch or dinner).
7 Inform driver(s) of any delay.
8 Make arrangements with porter(s), if necessary, especially, when dealing with a group.
9 Introduce yourself to the clients or tour. manager (courier).
10 Welcome client(s) on arrival.
11 Help clients with health, immigration and customs formalities, if possible.
12 Count number of bags and always have clients check their own bags or luggage before it is placed on vehicle at airport or station and on departure from hotel.
13 Wish farewell to client(s) on departure.
Remember: Accept criticisms and learn from the experiences
Thank you and Goodbye!
20 FINAL REMARKS
Your tourism product can be a great source of pride to your village as well as a good provider of jobs and income.
It can also help your province and country by improving tourism opportunities for tourists.
We hope that you use this guidebook in your day-to-day work and find it easier to be a make a success of your attraction. We have tried to make this booklet as up to date and accurate as possible but no doubt things will change and you will find things overlooked. If you have any comments on the Guidebook or things you would like to add we would like to hear from you.